US-BASED strategic customer service solutions
HERE’S WHAT YOU CAN EXPECT FROM CSS:
Proprietary technology designed for efficiency, combined with the high retention rate of our elite staff save you money and increase revenue. We cost less than doing in-house customer service.
Our goal is to work together as an extension of your team providing in-house-like transparency and familiarity, yet offering a service package that no in-house team can match and at a fraction of the cost of running a similar internal operation.
NO UP-FRONT COSTS
We offer customizable packages with no up-front costs or long-term contracts. We only get paid when you do. We charge on only the “collected” or “net” amounts. You can cancel at any time.
Local reliability, GLOBAL VISION
Top-rated US-based customer care services. Carefully selected partners that bring local reliability with a global strategic vision. A proven package that local or overseas providers can’t match.
OUR UNIQUE STAFF
The KEY TO OUR SUCCESS
Our disruptive model is supported by proprietary technology and a “work from home” approach that allows us to eliminate overhead costs, so the money goes to our people instead of the overhead. Our unique model attracts top-tier professionals that can embrace our model as a career. You’ll find that our staff is made of highly motivated individuals that truly believe in what we do and are the main ingredient to our success.
Respond, prevent and recover from chargebacks WITH OUR SOLUTIONS
Chargebacks are an inevitable part of Merchant Programs and it’s impossible to avoid them completely, but what we can control is the way in which we manage them to significantly reduce their occurrence by up to 25%, increasing the revenue of your campaigns.