Discover an affordable way to customer care without outsourcing overseas. Our elite US-based team goes through a rigorous training process to make sure that each customer care agent assigned to your company becomes your best ally.
CUSTOMER CARE SERVICES- Full range of customer service calls
- Retention, Saves, and Winbacks
- Order entry & tracking
- Error processing
- Mail services
- Conflict resolution
- Chat services
- Service requests
CRM MANAGEMENT- Custom CRM Solutions
- Full set of reports and revenue tracking
- Account management
- Integration and support
TECH & SECURITY- Secure servers and thorough security protocols
- Daily backups and database maintenance
- Off-site solutions
- Automated reporting